FAQS, POLICIES & PAYMENT INFORMATION

Clear answers. No surprises. Just great music education.

Why Families Choose Arrow Academy

Arrow Academy exists to launch a lifelong love of music through purposeful instruction, community, and fun. Our accredited, level-based programs help kids build real skills, confidence, and creativity — without pressure.

Why Arrow Academy of Music?

    • Group lessons combine individual attention with motivation, accountability, and friendship.

    • Students learn faster, practice more consistently, and grow in confidence as they learn alongside peers of similar age and ability.

    • Our primary program is group-based. Individual instruction is offered through Flex & Float lessons, Learning Labs, camps, and select advanced options.

    • Accredited curriculum assures no learning gaps

    • Groups play together and learn together as friends

    • Built-in motivation, incentives, and meaningful performances

    • Flex & Float lessons for creativity and individuality

  • At Arrow, music is taught like a language, with concepts that build step by step. 

    Every lesson includes:

    • Something new to learn

    • Review with feedback

    • Evaluation for accountability and confidence

    This keeps students engaged while ensuring steady, measurable progress.

  • Yes. Transfer students are welcome and assessed to ensure placement in the best-fit level.

3 teens in a piano class each at a keyboard

Join Us Today!

BEGINNERS:
Enter our program with a free discovery trial lesson!

Schedule Your Discovery Lesson
young student in blue shirt playing piano in classroom

Learning Experience

PROGRAMS &

Levels provide a clear, step-by-step path from beginner through advanced musicianship. Students always know what they’re working toward and what comes next.

WHAT ARE THE LEVELS?

Our in-studio store rewards consistent practice and progress with fun prizes, trophies, and experiences — motivation that works.

WHAT IS THE INCENTIVE STORE?

Optional 20-minute individual sessions for:

  • Make-ups

  • Extra help

  • Staying on track with peers

Scheduled by families at their convenience.

WHAT DO LEARNING LABS AND PRACTICE PALS INCLUDE?

Teachers adjust assignments and support as needed. Learning Labs and Flex & Float lessons provide additional personalization.

WHAT IF MY CHILD FALLS BEHIND OR MOVES AHEAD OF THE CLASS?

We encourage families to talk with us first. Often, small adjustments help students reconnect with confidence and motivation.

WHAT IF MY CHILD WANTS TO QUIT?

young boy and girl in piano lesson at keyboards

Readiness & Placement

  • Most children ages 6–13 are ready. Ready 5-year-olds are welcome and assessed during a Discovery Lesson.

  • Guitar requires hand strength, coordination, and focus that typically develop around age 10.

  • Placement is based on age, experience, and readiness, determined during the Discovery Lesson or assessment.

  • Students are expected to practice consistently, typically in short daily sessions. Clear practice plans and videos make this manageable for families.

  • Not necessarily. For beginner students in Arrow Launch or Arrow Ascent, we offer short-term piano or guitar rentals so your child can start practicing at home without a big upfront purchase. After, we’ll help you choose the best option for your child, so home practice feels simple and successful from the start.

  • A device with internet access, Zoom, a camera showing hands and face, and your child’s instrument.

  • Arrow Academy of Music uses a progress-based curriculum, meaning each class builds skills in sequence and moves forward together. When a student pauses, they may miss foundational concepts that the class continues to develop.

    Because of this, returning students may need repeat a level to rebuild confidence and skill continuity, or wait for the next appropriate class opening based on readiness and availability.

    Our goal is always to place students where they’ll feel successful and not rushed or behind. We’re happy to talk through options when your family is ready to return.

young piano student practicing at home

  • "Every staff member we’ve met are not only deeply knowledgeable about music but also genuinely kind, patient, and encouraging."

    Arrow Academy of Music has been a blessing for our family. My daughter has taken lessons there for over six years, and the growth we’ve seen, both as a musician and as a young person, has been remarkable. Kellie, Kevin, and every staff member we’ve met are not only deeply knowledgeable about music but also genuinely kind, patient, and encouraging.

    I’ve often sat in on lessons and been consistently impressed by their student-centered approach. They meet students where they are, show real empathy, and build confidence through well-structured lessons and activities. The teachers keep kids engaged with thoughtful games and clear goals, and they tailor practice plans to each student’s needs and pace. It’s a studio that truly understands how children learn—supportive, organized, and inspiring.

    Another highlight is the number of opportunities students have to perform. Arrow hosts multiple concerts each year in a warm, low-pressure setting, giving students the chance to share their music, celebrate progress, and learn from one another. Those performances have been incredibly motivating for our daughter and a joy for our family to attend.

    We’re so impressed that our two boys are now joining Arrow as well. We have complete confidence they’ll receive the same excellent instruction and care, and that they’ll grow musically and personally just as their sister did. Arrow Academy is the real deal—expert teaching, heartfelt mentorship, and a community that believes in every student. Highly, highly recommended.

    — Xiang Ma

  • "They encouraged her when she became overcome with anxiety and and stage fright for several months."

    My daughter has been learning at Arrow Academy for several years now. While the teachers are extremely talented at musical skills and their strategies are effective and fun, what I have been most impressed with is how the owners care deeply for each student who enters their doors.

    They encouraged her when she became overcome with anxiety and and stage fright for several months. Having multiple opportunities to perform in front of an audience gave her a confidence she wouldn’t have obtained from just one recital a year. She now is a confident performer and music is a stress reliever for her.

    The owners, Kevin and Kellee, have always seen her potential and helped her see her own talent. We love Arrow Academy and recommend it to anyone who is looking for a fun place for their child to learn piano from instructors who truly care about them.

    — Patti Brinkmeyer

  • "She has made an incredible amount of progress in such a short time, and she loves going to class."

    Our daughter has been taking lessons at Arrow Academy for the past two years, and we could not be more happy. She has made an incredible amount of progress in such a short time, and she loves going to class.

    We have seen her confidence grow as she became accustomed to playing in a group atmosphere and having multiple performances per year. Additionally, she participated in their summer 'Straight Shot' program last year and completed an entire year of lessons in one summer. The straight shot program was wonderful for her, and we have signed up again this summer. It added so structure to our summer, and it gave her a goal to work towards. We definitely recommend Arrow Academy!"

    — Sarah Monner

Studio Policies

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Enrollment & Fees

Enrollment, material fees, and summer courses are paid at registration.

All enrollment and material fees are non-refundable.

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Cancellation Policy

If you need to stop lessons, notify us in writing at least 2 weeks prior to your next tuition payment. Prepaid tuition and material fees are non-refundable.

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Student Requirements

Students must:

  • Meet age requirements (6+, or ready 5).

  • Sit and focus for 15-minute increments.

  • Practice consistently.

  • Show respect toward teachers, peers, and the studio.

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Parents in Class

Students ages 5–6 (or older if needed) must be accompanied by an adult during lessons.

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Parent Orientation

New families receive onboarding emails and are expected to attend their child’s first lesson if in person.

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Practice Expectations

Students must have an instrument at home.

Practice sheets are signed by parents.

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Guaranteed Number of Classes

We guarantee the total number of lessons per session. Extra weeks are built in for weather or illness.

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Missed Lessons

Optional Learning Labs are available for missed classes or extra support.

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Illness Policy

Please keep students home when sick. Learning Labs help students stay on track.

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Communication

We communicate via email, newsletters, texts, in-studio announcements, and online parent boards. Families are expected to stay informed.

young girl holding medal and trophy

Payment Information

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